Terms and Conditions for Training

1. Definitions

  • "Company" shall mean PMADS Holdings (Pty) Ltd.
  • “Client” shall mean the organisation or individual entering into this agreement for training.
  • “Delegate” shall mean any individual accepted onto a course.
  • “Course” shall mean any training service arranged or provided by PMADS Holdings (Pty) Ltd.

2. Bookings

  • In the case of individuals registering on courses in their personal capacity, the booking will be accepted on submission of the Company’s Course registration form.
  • Once a booking has been accepted in writing by the Company, cancellation terms apply.
  • The Company reserves the right to refuse any booking without supplying a reason.
  • Bookings will only be accepted if:
  • A valid purchase order is received from a client or;
  • The full price is received by the Company in advance or;
  • The Company confirms, in writing, acceptance of a booking made in any other form, such as verbal or electronic communication.

3. Course Cancellation or alternatives

  • Should the Company find it necessary to cancel or reschedule any course, the Client will be offered an alternative course or full refund of fees, payable to the Client within 14 days of such cancellation or rescheduling.
  • The Company reserves the right to provide an alternative venue, presenter, or facilitator to those published.
  • Delegates may be substituted without penalty provided written notice is received prior to commencement of the course.

4. Cancellation fees and non-attendance

  • Should any delegate not attend the course for any reason, the full fee will become payable by the client or the delegate.
  • Should a client cancel or postpone a course, the Company reserves the right to charge a fee on the following basis:
  • Seven or more calendar days from the scheduled date for the start of the course, no fees.
  • Three to six calendar days before the scheduled date for start of the course, 50% of the course fees.
  • Less than three calendar days before the scheduled date for the start of the course, or on the date of the course, 100% of the course fees.

5. Refunds for Non-Completion of Courses

  • The Company will not consider refunds based on non-completion of a course or failure to submit assignments.

6. Refunds of Fees for Distance Learning or Registration for Self-Study.

  • Payments for Distance Learning or Self Study Courses will not be refunded, for any reason, after the registration of the learner.
  • Payment for the training confirms the registration of the Learner.

7. Terms of Payment.

  • Invoices are raised immediately on receipt of the booking by the company.
  • Payment of invoices is due on presentation of the invoice unless alternative arrangements are made with the company.

8. Course Assignments

  • Submission dates for courses which require delegates to complete and submit assignments will be set by the Company.
  • The Company reserves the right to de-enrol, without notice or reimbursement of any kind, any delegate who fails to submit assignments on or before the scheduled date.

9. Consequential Loss

  • The liability of the Company shall be limited to a refund of the course fees in the event of a cancellation or postponement of any course only if such delay or postponement is effected by the Company.
  • The Company does not accept responsibility for any claims for consequential loss suffered by the delegate and/or Client following:
  • the cancellation or postponement of a course.
  • any delay in the issuance of certificates, Statement of Results or any other documentation related to the course.
  • any delay in any process related to the course.

10. Copyright

  • The Company reserves proprietary rights on all course notes and material provided for a client or delegate and no part of any course notes or material may be reproduced or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise, or stored in any retrieval system of any nature without the written permission of the company.

11. Acceptance of Terms

  • No variation can be made to these terms without written consent of an office of the Company.
  • These terms of business are deemed to be accepted by the Client by virtue of a booking or payment (in full or in part) being made under the terms laid out in Clause 2 and its sub-clauses, above.

12. Warranties and Liabilities

  • The Company warrants that the course will be provided using reasonable skill and care, and as far as reasonably possible, in accordance with generally accepted industry standards and within the time frames agreed.
  • The Company makes no warranty with respect to the courses and hereby expressly excludes all other warranties, conditions, all other terms or guarantees, written or oral, expressed, or implied, statutory or otherwise including without limitation, any implied warranties, conditions, all other terms or warranty of merchantability, satisfactory quality or fitness for a particular purpose of the course or course material.
  • The Company shall have no liability to the Associate for any loss, damage, costs, expenses, or other claims for compensation arising from any course material or instructions supplied by the Associate which are incomplete, incorrect, illegible, out of sequence, or in the wrong form, or arising from their late arrival or non-arrival or any other fault of the Associate.
  • Except as expressly provided in these conditions, the Company shall not be liable to the Associate by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under express terms of the Contract, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of the Company, it's servants, or agents, or otherwise) which arise out of or in connection with the provision of the course (Including any delay in providing or failure to provide the course) or their use by the Associate and the entire liability of the Company under or in connection with the Contract shall not exceed the amount of the charges for the provision of the course.
  • The Company shall not be liable to the Associate or be deemed to be in breach of the Contract by reason of any delay in performing or any failure to perform, any course, if the delay was due to any cause beyond the Company's control.

13. Applicable Law

  • These terms and conditions and all other expressed terms of the contract shall be governed and constructed in accordance with the laws of the Republic of South Africa.

14. General

  • These conditions constitute the entire agreement between the Company and the Associate, supersede any previous agreement or understanding and may not be varied except in writing between the parties. all other conditions expressed or implied by the statute or otherwise, are excluded to the fullest extent permitted by law.
  • The Company shall be entitled to assign or transfer the Contract and/or any right hereunder at any time. The Associate may not assign or transfer the Contract and/or any rights hereunder without the Company's consent and any attempt to do so without such consent will be void.
  • No failure or delay by either party in exercising any of its rights under the Contract shall be considered as a waiver of any subsequent breach of the same or any other provision.
  • If any provision of these conditions is held by any court or other competent authority to be invalid or enforceable in whole or in part, the validity of the other provisions of these conditions and the remainder of the provision in question shall not be affected.
  • Any dispute arising under or in connection with these conditions and the remainder of the provision of the Course which cannot be settled amicably will, in the first place, be referred to a senior management representative chosen by each party If there is still failure to settle the dispute, the dispute shall be referred to arbitration.
  • The Contract is made solely for the benefit of the Company and the Associate and their respective successor and permitted assigns as approved by the Company. No other person shall acquire or have any right under or by virtue of this Contract, whether pursuant to any law or otherwise.