EIW - Emotional Intelligence Duration One Day Overview Understanding Emotional Intelligence, the Role of Emotions and Managing Stress. 1. Understanding Emotional Intelligence What is Emotional Intelligence Intelligence Quotient vs. Emotional Quotient What's my Emotional Quotient? The Four Pillars of Emotional Intelligence 2. The Role of Emotions What is Emotion? Why Bother with Emotions The Goleman Categories of Emotion How Emotionally literate are you? 3. Managing Stress Balancing Stress Performance and Stress EQ and IQ management - how do you react to stress? Tips to Manage Stress Focus on the next 21 Days