BWS - Business Writing Skills

Duration

One Day

Overview

Business Writing, Spelling, punctuation, word usage and tenses, Letters and Memos, Reports, Email.

1. Business Writing

  • Introduction to Business Writing
  • Myths about Business Writing
  • Concise Business Writing
  • How to Write Concisely
  • Tips for effective Business Writing
  • Five Steps to Effective Business Writing
  • Reviewing your Documents

2. Spelling, Punctuation, Word usage and Tenses

  • Spelling
  • Punctuation
  • Parallel Construction
  • Tenses

3. Letters and Memos

  • Letters and Memos - what's the difference?
  • Ensuring your Letter gets Read
  • Five steps to short and persuasive letters
  • Parts of a Business Letter
  • Parts of a Memo
  • Illustrative procedure for writing a memorandum letter

4. Reports

  • About Reports
  • Short, Formal Reports
  • Producing the Report
  • Elements of an Effective Report
  • Check and Revise

5. Email

  • About Email
  • Email Basics
  • Structure of an Email
  • Email Etiquette
  • Ten Tips for Writing Emails